COVID-19 Update

At optometrist parramatta, we take the health and safety of our patients and the community very seriously.

As an optometry practice focusing on providing the best quality of care to our patients, we continue to uphold our high standards of hygiene and infection control policies and procedures.

We have implemented additional health measures to address COVID-19 and ensure we maintain a safe environment for you and our staff.

These health measures include:

  • Disinfecting of surfaces, all handled frames and equipment.
  • All visitors are encouraged to use the available hand sanitiser within the practice.
  • We are avoiding physical contact where possible and we are smiling to say hello rather than shaking hands.
  • During consultations, we are utilizing masks and gloves as appropriate while avoiding unnecessary close contact and ensuring equipment is disinfected comprehensively for every patient.
  • We have strict protocols in place should any staff member become unwell to protect our patients and remaining staff.
  • If you are not feeling well (with any symptoms of fever, sore throat, a cough or shortness of breath), or have been in close contact with someone diagnosed or suspected to have coronavirus, we ask that you please reschedule your appointment with us. 

 

We ask that you help us by:
  • Being Mindful: We are encouraging customers to please make your selection quickly and maintain social distance whilst in the store. Our staff are here to help – if we can do anything to assist you in your purchase, please let us know!
  • Being Prompt: Please arrive on time for your appointment, in order to minimise time or congestion in the waiting area. If you are unable to attend your appointment, please provide 24 hours notice for any changes or cancellations. 
Please note that cancellations without 24 hours notice will be at your cost.
 
Remember, you can easily fulfil your contact lens prescriptions through our online store!
 
If you have any questions or would like to discuss our protocols further, please feel free to contact us at any time.

We are always here to help.

Stay safe,

From the team at Optometrist Parramatta.